Deliveries

Website Deliveries

Delivery Timescale:

Orders for stock items received by 12 Noon (Mon – Fri excluding bank holidays & holiday shutdowns) will be dispatched the same day by Royal Mail or Courier service. Orders received on a Friday may be delayed by the weekend for delivery.

All Goods, wherever possible, will be delivered within 2 – 3 Weeks from the date of the order being placed. It is the buyers’ responsibility to make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery. Unfortunately, due to insurance reasons we are unable to deliver your Rooflight unless somebody is available to sign for it. As a result of vehicle sizes used for delivery, some locations with restricted or narrow access may hinder deliver. Please contact the Cambs Glass team if you are unsure.

Small items will be sent by Royal Mail 2nd class post. This is a 3–5 day service to the UK Mainland.

Cambs Glass Ltd shall use its reasonable endeavours to meet any date stated for delivery. In any event time of delivery shall not be of the essence and Cambs Glass Ltd shall not be liable for any losses, costs, damages or expenses incurred by the buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

All deliveries by courier must be inspected and signed for on receipt, if there is any damage to the parcel this must be noted on the drivers’ delivery document and the Cambs Glass Ltd must be notified within 48 hours of any damage or shortage. If this is not carried out our couriers will not accept any liability for the shipment.

If you request that any delivery is left without a signature we will not be held liable for any damage or shortage in the delivery.

Collect From Factory: Items can only be collected once you have received an e-mail from us stating the items are ready for pick up.

Our Collection point is open Monday to Friday only, 9-00am to 4-45pm exclusively. (Weekends and bank holidays are closed including Christmas holidays shutdowns).

You will be required to provide your purchase invoice as proof of purchase.

The collection point is located at:

Cambs Glass Ltd
Refurb House
6 Barnes Close
Brandon
Suffolk
IP27 0NY